Insights & Ideas

Rennick's TEAM Disciplines

1. You cannot play the game unless you know the rules.
2. The art of communication IS communication.
3. Communication is 90 percent listening.
4. You can teach aptitude; attitude is a work in progress.
5. You cannot keep the drive alive unless you know and understand the culture of your business.
6. How does one get by road blocks - what road blocks?
7. How do you turn customers into raving fans?
8. How do you turn your staff into raving fans??
9. First impressions anyone?
10. How do you define “Success?”

The gateway to success is through your customers, your staff and you…which all comes down to relationships. And relationships are based on respect. Now the trick about Respect is that it cannot be purchased--it must be earned.

Dick Rennick on fostering business relations….."There is only one word that fits the answer to building and maintaining relationships learn this word and most of all; work with your customers and employee to master this word. The word is “communication.”